Terms of service

These Terms of Service apply to your use of Kenvago and purchases of home and garden décor products through https://kenvago.com.

1. Product Scope

Kenvago primarily offers products intended to decorate and enhance indoor and outdoor living spaces.

Products may include:

  • Indoor decorative accessories

  • Garden décor

  • Patio decorations

  • Decorative lighting

  • Seasonal décor

  • Wall or tabletop decorations

  • Decorative planters

  • Garden accents

Product availability may change.

2. Product Information

We make reasonable efforts to accurately display:

  • Product size

  • Color

  • Material

  • Finish

  • Intended use

  • Indoor or outdoor suitability

  • Decorative lighting features

  • Assembly information

However, decorative products may display slight variations.

Colors may appear differently because of lighting, photography, or screen settings.

Products containing natural, textured, painted, handmade-style, or decorative finishes may also show minor visual variations.

Such minor differences do not necessarily indicate a defect.

3. Indoor and Outdoor Use

Customers should review the relevant product page before placing decorative products outdoors.

Unless specifically stated otherwise, customers should not assume that an indoor decorative item is:

  • Waterproof

  • Weatherproof

  • UV-resistant

  • Frost-resistant

  • Suitable for permanent outdoor exposure

Use products only according to their stated intended use.

4. Decorative Lighting

Where Kenvago sells decorative lighting, customers should follow the product-specific instructions regarding:

  • Power source

  • Charging

  • Indoor/outdoor suitability

  • Placement

  • Operating environment

Do not use indoor-only decorative electrical products outdoors unless the product is specifically described as suitable for outdoor use.

5. Orders

Orders may be reviewed or canceled in cases involving:

  • Payment issues

  • Suspected fraud

  • Incorrect pricing

  • Inventory errors

  • Invalid shipping information

  • Technical errors

If an order is canceled after successful payment, an appropriate refund will be processed.

6. Pricing

Prices are displayed in the currency shown during checkout.

Prices and availability may change.

7. Shipping

Home and garden décor orders are subject to our Shipping Policy.

Because decorative items may differ in size, shape, packaging, and fragility, certain products may require different packaging or handling.

8. Returns

Returns are governed by our Return & Refund Policy.

Customers should avoid installing, permanently mounting, extensively using, or exposing decorative items to outdoor conditions if they intend to request a return, except where necessary to reasonably inspect the product.

9. Intellectual Property

Kenvago website content, product presentation, graphics, branding, and original website materials may not be commercially reproduced without authorization except where permitted by law.

10. Contact

Email: service@kenvago.com
Customer Service: +1 9294511308